Jumbaloo brings 9 weeks of summer camp adventures; starting at $249 per week. Learn more.    --
Jumbaloo brings 9 weeks of summer camp adventures; starting at $249 per week. Learn more.    --
Jumbaloo brings 9 weeks of summer camp adventures; starting at $249 per week. Learn more.    --
Jumbaloo brings 9 weeks of summer camp adventures; starting at $249 per week. Learn more.

Indoor Playground FAQs

Walk-ins are always welcome, but we recommend booking for playtime during
holidays or busy weekends to secure your spot. Parties are always to be pre-
booked.

We sanitize our play areas daily and ensure all equipment is well-maintained for safe fun.
Yes! We have a dedicated toddler zone designed for children under 3, with soft, safe play equipment, ball pit and play panels with fun games.
Outside food is not permitted, but we offer snacks and beverages at our snack rack. Some exceptions apply to baby milk, baby food, fresh fruits and veggies, etc.
All party packages include room rental, playtime, and staff support. Jumbo packages include food options, juice boxes, and water bottles. DIY packages .do not include food or drinks, however, we recommend learning more about this on our Parties page

You may bring in your own food and drinks with limitations:

    • PIZZAS FROM THIRD PARTY ORGANISATIONS CANNOT BE BROUGHT INTO
      THE FACILITY. Pizza or food deliveries are not allowed to the facility and will
      be turned away, no exceptions.
    • Mostly dry foods (no gravies, curries, sauces or soups)
    • No foods containing allergens like nuts & shellfish, popcorn, candy or gum
    • No heating or cooking devices of any kind
    • No glass containers / bottles
    • Any foods with offensive odors will have to be removed from facility
    • No alcohol is permitted

If any or additional PIZZA needs to be ordered, it has to be through Jumbaloo.
All food brought in for parties must be kept and consumed in the party room
only.

Parents/guardians are required to please sign a waiver for your child’s safety and well-being as long as liability. Advise all party guests to fill out the waiver before arriving for smooth entry. It’s available on Jumbaloo’s website.
No alcohol allowed at any time on Jumbaloo Premises.
Arcade cards do not expire and can be reloaded at any time.

Jumbaloo playgrounds do not have a water fountain. However, water is
available for purchase at the snack counter. Guests are also
welcome to bring their water bottles.

Jumbaloo is an unsupervised indoor playground. The parent or guardian is responsible for the child’s safety and safe use of equipment at all times.
Yes, a physical copy of the coupon or MVP is typically required to be applied at Jumbaloo for admission.
No, pets are not allowed in the facility, except for service animals.
No, playtime cannot be extended if you are running late, as the facility operates on a set schedule to accommodate all guests and ensure a smooth experience for everyone.

It is best to pre-book an online playtime to ensure that a spot is available, rather than feeling disappointed by the occupancy issue when you arrive, especially on busy days like weekends or holidays. You can always check-in over the phone as well.

All adults admitted into the facility are paid for.

No. You can purchase them at the time of playing from the arcade counter or at the reception.
Yes. We are an unsupervised playground and need an adult to ensure safe playing and general safety of children.
For general play admissions at Jumbaloo, no outside food/drinks are allowed to be brought into the facility unless you have booked the entire facility for a party or private function. Some exceptions apply ie; baby bottles, baby food etc. For more information, please contact us at 905-785-3990. The restrictions to food you can bring in remain the same as party. We hope to assume that our guests would respect our nut-free policy.
Play time customers must follow the allotted time for each time slot

Jumbaloo is a sock only facility. Socks must be worn by everyone i.e adults and children within the facility. For sanitary purposes, no bare feet, shoes, or slippers will be tolerated beyond the front lobby. Guests are welcomed to purchase socks if they don’t have any at the time of entrance.

Strollers are allowed up until the front lobby. For sanitary purposes, strollers cannot be brought into the play area beyond the front lobby. However, we recommend not leaving bags, valuables etc with the stroller.
Unfortunately, that cannot be a scenario.

Everyone attending occupies the occupancy of the facility and gets a wristband during admissions which is needed to remain in the play area.

Jumbaloo Playgrounds has three dedicated party rooms.

Yes. Even if there are additional child guests or adult guests, the overflow is charged respectively.

It can be customized by using a the variety of packages, as per your guest count.
Everyone, including 1 and up that are attending the event is counted for guest count.

We work with Pizza Pizza.

You may bring in your own food and drinks with limitations:

    • PIZZAS FROM THIRD PARTY ORGANISATIONS CANNOT BE BROUGHT INTO
      THE FACILITY. Pizza or food deliveries are not allowed to the facility and will
      be turned away, no exceptions.
    • Mostly dry foods (no gravies, curries, sauces or soups)
    • No foods containing allergens like nuts & shellfish, popcorn, candy or gum
    • No heating or cooking devices of any kind
    • No glass containers / bottles
    • Any foods with offensive odors will have to be removed from facility
    • No alcohol is permitted

If any or additional PIZZA needs to be ordered, it has to be through Jumbaloo.
All food brought in for parties must be kept and consumed in the party room
only.

No, you can feel free to bring any decorations and our staff would be happy to help with the setup and decorations. You can also check the add-on balloon bouquet option
Paper products and cutlery are included in the Jumbo packages. The count is enough for all guests attending the event as per package size. Paper products/cutlery includes paper plates, plastic spoon and fork, napkins.
Coffee can be provided as an add-on option for parties. Please ask an associate.
You can add any amount of $5 or $10 card to your party packages as a add-on.
Fridge space is ONLY LIMITED TO CAKES and allocated to each party during the party time.
Yes. Everyone attending occupies a part of the guest count as the occupancy of the facility is being used and gets a wristband during admissions which is needed to remain in the play area.
Party rooms are allocated as per availability and first-come-first served basis.
Shared hosts are usually hosting two parties at the same time. However, dedicated hosts are only hosting one party and are dedicated to serve one order at one time
There are many pizza options available including, but not limited to, veggie, meat toppings, etc. Please ask for our associate at 9057853990.

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