• Jumbaloo is an unsupervised indoor playground. The parent/guardian is responsible for the child’s safety and safe use of the equipment at all times.
  • The parent/guardian will be required to sign a waiver acknowledging their full responsibility towards the Child’s safety while inside the playground.
  • Jumbaloo is not responsible for any injuries due to the unsafe use of playground equipment.
  • Jumbaloo is not responsible for any lost items. All valuables should be left at home or inside your car. No lockers are available on the premises.
  • Children and Parents will be required to wear a wristband at all times while on the premises.
  • Jumbaloo is a socks only facility. Everyone (adults and children) must wear socks at all times while in the playground. This is required for the health and safety of all members. No slippers, shoes or bare feet are allowed. If needed, socks are available for purchase at the front counter.
  • No outside food and drinks are allowed into Jumbaloo unless there is a party room booked by you. Some exceptions do apply such as baby’s milk or baby food.
  • No food, drinks, or gums are allowed inside the playground area.
  • Jumbaloo is a peanut-free/nut aware facility, no foods that contain peanuts or any other nuts are allowed on-premises. Other foods such as candy, gum, or popcorn are also not allowed.
  • Although Jumbaloo is a nut-aware facility, we make every effort to keep it a NUT-FREE environment but we can not promise a total nut-free environment.
  • No going up on the slides permitted at any time.
  • Only one child allows on speed slide at one time and not following rules can result in Jumbaloo team to escort your child out of the play structure
  • Trampoline play is only permitted with Trampoline socks. Please ask an associate for details
  • Only one or two children are allowed on a trampoline at one time and not following rules can result in Jumbaloo team to escort your child out of the play structure
  • Ball guns cannot be used to aim and shoot at other children. The baskets for balls should be returned back on the hooks at the main level after each use
  • Parents and children should remain mindful of falling balls
  • Keep your valuables well including keys, while going on the slides and spiral tubes. Keeping hands close to the body is recommended while going down the spiral tube
  • Parents and older siblings are welcomed to play with toddlers, but not permitted to enter the ball pit as it’s designed for these tiny members of our families
  • Parents and older siblings are welcomed to play with toddlers, but not permitted to enter the ball pit as it’s designed for these tiny members of our families
  • Going up the slides, sitting, or laying down in the ball pit or right underneath the slides are dangerous for your child and all others playing.
  • Children are not permitted to climb on the protective net at any time.
  • Please select appropriate play clothes. Any loose clothing items like ponchos, scarves, etc can be a hazard to yourself or children
  • No smoking, vaping, or alcohol is allowed at any time on Jumbaloo’s premises.
  • Any sharp items including sharp ended hairbands or toys are not permitted in the playground or structure.
  • No confetti, piñatas, face painting, silly string, or glitter, please.
  • All events and parties should be prior to reservation. Please check for available dates online on our website or by calling us.
  • A $100 non-refundable, non-transferable deposit is required during the time of booking.
  • If you choose to, you can leave your own THEMED paper products 1-2 days prior to party day, and our staff can get the room ready for you when you arrive. All you gotta do is have fun!
  • If you or the little one isn’t feeling well, we ask that you wait until everyone is in tip-top shape before coming to play. Our goal is to keep all visitors to Jumbaloo playgrounds happy and HEALTHY. If you visit while you or your child is ill, you may be asked to come back when everyone is feeling better to help prevent the spread of illness.
  • Jumbaloo staff has the right to refuse admission or ask you or your child to leave if improper use of equipment, unsafe or disrespectful behavior towards others or staff is witnessed.